The Royal Sonesta San Juan
5961 Isla Verde Avenue, Carolina, 00979
- 24-hour front desk
- Number of restaurants: 6
- Full-service spa
- Multilingual staff
Overview
About this hotel
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities including an outdoor pool and a fitness center. Additional features at this resort include concierge services gift shops/newsstands and a hair salon.
About the rooms
Stay in one of 398 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks.
Popular amenities
- 24-hour front desk
- Number of restaurants: 6
- Full-service spa
- Multilingual staff
- Express check-out
- Number of bars/lounges: 2
- Number of poolside bars: 1
- Number of beach bars: 2
- Number of outdoor pools: 1
- Number of swim-up bars: 1
For business
- Conference space
- ATM/banking
- Number of meeting rooms: 16
- Conference space size (meters): 2230
- Conference space size (feet): 24000
Choose your room
Location
5961 Isla Verde Avenue, Carolina, 00979
With a stay at The Royal Sonesta San Juan in Carolina (Isla Verde) you ll be a 3-minute drive from Isla Verde Beach and 6 minutes from Casino del Mar at La Concha Resort. This spa resort is 5.5 mi (8.8 km) from Pan American Pier and 5.7 mi (9.2 km) from Puerto Rico Convention Center.
Get directionsTop attractions
Drive and walk times from the hotel, closest first. Walk times are shown up to 60 minutes.
Airports
Drive times from the hotel.
Policies & fees
Check-in and check-out
Paid at the property
- Deposit: USD 100 per accommodation per night
- Resort fee: 22 percent of room rate
- Additional inclusions
- Business center/computer access
- Fitness center access
- In-room bottled water
- In-room coffee
- In-room safe
Optional fees
- Fee for buffet breakfast: approximately USD 36.00 for adults and USD 19.99 for children
- Self parking fee: USD 27 per day (in/out privileges)
- Valet parking fee: USD 33 per day (in/out privileges)
- Pet fee: USD 100 per pet per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
Check-in instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
- This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Hotel policies
- Pool access available from 7:00 AM to 9:00 AM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Children 17 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Guest reviews
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This charge includes estimated amounts the travel service provider (i.e. hotel, car rental company) pays for their taxes, and/or taxes that we pay, to taxing authorities on your booking (including but not limited to sales, occupancy, and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees, and other fees and/or a fee we, the hotel supplier and/or the website you booked on, retain as part of the compensation for our and/or their services, which varies based on factors such as location, the amount, and how you booked. For more details, please see the Terms and Conditions.
