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Tell us where you need to be (an address, venue, hospital or airport, anywhere in the world) and we rank every hotel around it by real driving or walking time, routed on actual roads. You compare time, price and rating side by side and book on our site. Switch between Drive and Walk at any time. We have more than 900,000 properties.

Each time is routed on real roads and footpaths for that hotel. Live traffic and walking speed can change the actual time, so treat them as a reliable comparison rather than a promise to the minute.

Major credit and debit cards. The cards accepted are shown at checkout and can depend on whether you pay now or at the hotel. We don't accept PayPal or digital wallets.

With Pay now, we charge your card when you book. With Reserve now, pay later (pay at hotel), nothing is charged when you book; your card holds the reservation and you pay the hotel at check-in.

No booking fees. The total you see at checkout includes taxes. Some hotels charge their own fees at the property (for example a resort fee or parking); we show these on their own line before you book.

For your security, your bank may ask you to confirm the payment with 3-D Secure (a code or an app approval). It only takes a moment and protects your card. Payments are encrypted and we never store your full card number.

No. Without an account you can still find your booking any time with your email and booking number. Signing in shows lower member prices on some hotels and keeps all your trips in one place.

Yes. Enter the guest's name at checkout, choose the number of rooms in the search, and book up to 28 nights at a time. You must be 18 or older to book.

Open Manage booking from your confirmation email, from Your trips, or with Find your booking. We show exactly what you'll get back before you confirm, and email you when it's cancelled.

Refunds go back to the card you paid with, usually within 5 to 10 business days. Your cancellation policy decides whether a refund is due; non-refundable rates are marked before you book.

Hotels can't change the dates on an existing booking. If your rate has free cancellation, cancel and book your new dates; Manage booking shows the refund first.

Yes, in Manage booking. Requests such as a crib, a high floor or a late arrival go to the hotel; they can't be guaranteed.

Show the confirmation on your phone, there's no need to print it. Give your name and the hotel confirmation number from your pre-arrival email (or the booking ID from your confirmation).

Let the hotel know; most can hold your room for a late arrival. Their phone number is in your confirmation and in Manage booking.

Each hotel page lists its amenities, accessibility features and policies, and the room description says what your rate includes.

Speak to the front desk first; most problems are fixed there. If not, call us about your reservation any time at 1-866-882-5940.

For help with a reservation, call 1-866-882-5940, 24 hours a day, with your booking number ready. For anything else, including questions about the website, email support@closesthotel.com.

Use Find your booking with the email you booked with and your booking number.